Bank Mandari ‘s review as  a public  company : Polibatam

How to contact the Mandira Call Centre  for customer  complaints

The presence of the Mandiri   Call Centre is indeed a good place for customers to complain or get problems when dealing . This bank makes it easier for members to access complaint services both in Pashto and in writing.

As a bank customer , it cannot be separated from a variety of problems , such as lost DBit / credit cards , forgotten PIN numbers , lost pass books , and wants to close ATMS so that they do not carry out transaction activities . Of course , some of these problems have happened to you , right ?

To deal with these problems , you don’t really need to worry or worry because the presence of the Mandari Call Centre can be the best director . The presence of the Call Centre is provided in accordance with the financial services department or the enforced ojik orders . The  mechanism for submitting complaints from  the bank ‘s manderi  is also very easy .

There is the call center number where it can be contacted at any time . Make sure you complain to those who want to do so well . Don’t forget to tell you the details of the problem where it occurs . Make sure to provide some important documents , including the presence of the above book .

The presence of complaint services is present in the bank branch . Although this method is very easy , a few people do not know what the correct mechanism is in contact  with mandarin call  centres .   A few customers did  not intend to do the doan because they did not know the procedure  .

Bank Mandari ‘s review as  a public  company

Before you know the service of the call centre , you should also understand an opinion about this bank . PT Bank Mandari Tabak itself is a bank that has significant assets in Indonesia  . In addition , it shows that it is listed as a general company in the Indonesian stock market with the b.B.A.B.A .

Established on October 2, 1998, the company was originally part of a banking reconstruction programme run by the Indonesian government. At that time , an economic crisis erupted when state banks , the state-owned commercial bank , The Native Daya , Indonesia ‘s import exports and Indonesia ‘s development joined together . Bank Mandari was  named .

Mandari  continues to develop various banking products during his trip , which can be chosen by future customers according to their needs  . Products offered by the Mandri  Bell Centre can include savings products for loan products  .

In addition , Mandri ‘s work is not questionable either . This is not unjustified because the company has actually made significant progress in providing services to the small and medium-sized business sector , which has played a significant role . There is no need to doubt the implementation  .

There are various services offered by the company to its customers . In addition to various savings and debt products that meet the needs of its customers  , Mandari also provides a 24-hour call centre service that can be the best place to make complaints  . He became one of the leading companies in Indonesia to build the company .

Self-Service Contact Centre for Complaints and

At this time , who  should still be looking for the services of the call centre  , right ?    If youwant to complain or complain , you can call 14,000. But the number can only be accessed by someone in Sorabaya , Palmbang , Jakarta , Madden , Bogar , Ugia Karta , Denpasar , Jakarta , Banjarmachine , Samarang and Makasar regions .

There is no need to worry about a customer who is out of town . Because you can contact the  Mandari Call Centre  (021) 5299-7777. The tariff they will charge to the customer is also very cheap . You can contact directly by phone or mobile phone . Meanwhile , if you call 140  , you will be charged a logal price   .

For those you have for mobile users , you will be charged a meterprice in one minute  . For more details , see review below .

  1. Telkomsel Hollow کارډ to RC 1200 Charge Shi
  2. Telecomssel Sympathe Rp1. 800
  3. Indostat RP1, 700
  4. Xl Rp1 . 7000
  5. Flexi Jakarta lokasl

Meanwhile , for a customer who  has access to  a  telecom  tariff of (021)52997777. If you want to  make non-cash transactions through the mandarin year , you will need to have a mandarin pin year  .

Pin bells can be  obtained by registering first  in the nearest mandarin bank in their city  . Customers can enter the ATM card directly together with the PIN . If so , it can continue by selecting e-banking registration minutes and following future instructions .

Via email and social media

In addition to contacting mandarin ‘s call centre services , customers can also complain about e-mail and social media . For those of you who want to contact via e-mail , you can care@bank directly to Mandari  . To complain via e-mail , customers can clearly transfer problems or complaints .

Don’t forget to submit documents that are needed during the process , such as top books , debit / credit cards , evidence of transactions , complaint information that includes the date and time of the transaction , nouns and others . For more details , you can ask first about customer services .

The other way that    customers can use it to make complaints is to get access to the official website from the bank ‘s mandarin , after you can directly choose contact menus with us  . In menus , you will need to enter some data . Make sure you never misrepresent this information .

There are still other ways to contact the Customer Service Agency or the Mandari Contact Centre , via their social media , which  sends messages via Twitter @Mandari care or via telegram attention to 0811-8414-000. It is good to wait and wait for a response .

What  is the customer complaints process like ?

You already know how to contact the   Mandari Call Centre service , including the process of complaining to these customers :

  1. Customers can immediately submit complaints through the call centre facilities provided . If so , the bank will immediately verify the appropriateness of the customer ‘s data
  2. Then the customer will immediately receive the complaint registration number and the officer will receive and register complaints from customers .
  3. Officers from Mandari will immediately pursue and resolve customer complaints based on the type of complaint where they have been presented .
  4. If the customer has agreed to a solution , the complaint will be considered complete immediately .
  5. Meanwhile , if no contract has been made , customers can immediately submit a dispute resolution application to the bank ‘s mediation task officer where it has been facilitated by the Bank of Indonesia  .

A variety of problems often experience a bank customer , including a mandarin member . To get rid of this problem , you can contact the Mandari Call Center Services Department directly , which will immediately provide you with the best solution.

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