How to contact the Mandira Call Centre for customer complaints
The presence of the Mandiri Call Centre is indeed a good place for customers to complain or get problems when dealing . This bank makes it easier for members to access complaint services both in Pashto and in writing.
As a bank customer , it cannot be separated from a variety of problems , such as lost DBit / credit cards , forgotten PIN numbers , lost pass books , and wants to close ATMS so that they do not carry out transaction activities . Of course , some of these problems have happened to you , right ?
To deal with these problems , you don’t really need to worry or worry because the presence of the Mandari Call Centre can be the best director . The presence of the Call Centre is provided in accordance with the financial services department or the enforced ojik orders . The mechanism for submitting complaints from the bank ‘s manderi is also very easy .
There is the call center number where it can be contacted at any time . Make sure you complain to those who want to do so well . Don’t forget to tell you the details of the problem where it occurs . Make sure to provide some important documents , including the presence of the above book .
The presence of complaint services is present in the bank branch . Although this method is very easy , a few people do not know what the correct mechanism is in contact with mandarin call centres . A few customers did not intend to do the doan because they did not know the procedure .
Bank Mandari ‘s review as a public company
Before you know the service of the call centre , you should also understand an opinion about this bank . PT Bank Mandari Tabak itself is a bank that has significant assets in Indonesia . In addition , it shows that it is listed as a general company in the Indonesian stock market with the b.B.A.B.A .
Established on October 2, 1998, the company was originally part of a banking reconstruction programme run by the Indonesian government. At that time , an economic crisis erupted when state banks , the state-owned commercial bank , The Native Daya , Indonesia ‘s import exports and Indonesia ‘s development joined together . Bank Mandari was named .
Mandari continues to develop various banking products during his trip , which can be chosen by future customers according to their needs . Products offered by the Mandri Bell Centre can include savings products for loan products .
In addition , Mandri ‘s work is not questionable either . This is not unjustified because the company has actually made significant progress in providing services to the small and medium-sized business sector , which has played a significant role . There is no need to doubt the implementation .
There are various services offered by the company to its customers . In addition to various savings and debt products that meet the needs of its customers , Mandari also provides a 24-hour call centre service that can be the best place to make complaints . He became one of the leading companies in Indonesia to build the company .
Self-Service Contact Centre for Complaints and
At this time , who should still be looking for the services of the call centre , right ? If youwant to complain or complain , you can call 14,000. But the number can only be accessed by someone in Sorabaya , Palmbang , Jakarta , Madden , Bogar , Ugia Karta , Denpasar , Jakarta , Banjarmachine , Samarang and Makasar regions .
There is no need to worry about a customer who is out of town . Because you can contact the Mandari Call Centre (021) 5299-7777. The tariff they will charge to the customer is also very cheap . You can contact directly by phone or mobile phone . Meanwhile , if you call 140 , you will be charged a logal price .
For those you have for mobile users , you will be charged a meterprice in one minute . For more details , see review below .
- Telkomsel Hollow کارډ to RC 1200 Charge Shi
- Telecomssel Sympathe Rp1. 800
- Indostat RP1, 700
- Xl Rp1 . 7000
- Flexi Jakarta lokasl
Meanwhile , for a customer who has access to a telecom tariff of (021)52997777. If you want to make non-cash transactions through the mandarin year , you will need to have a mandarin pin year .
Pin bells can be obtained by registering first in the nearest mandarin bank in their city . Customers can enter the ATM card directly together with the PIN . If so , it can continue by selecting e-banking registration minutes and following future instructions .
Via email and social media
In addition to contacting mandarin ‘s call centre services , customers can also complain about e-mail and social media . For those of you who want to contact via e-mail , you can Mandiri.co.id care@bank directly to Mandari . To complain via e-mail , customers can clearly transfer problems or complaints .
Don’t forget to submit documents that are needed during the process , such as top books , debit / credit cards , evidence of transactions , complaint information that includes the date and time of the transaction , nouns and others . For more details , you can ask first about customer services .
The other way that customers can use it to make complaints is to get access to the official website from the bank ‘s mandarin , after Mandiri.co.id you can directly choose contact menus with us . In menus , you will need to enter some data . Make sure you never misrepresent this information .
There are still other ways to contact the Customer Service Agency or the Mandari Contact Centre , via their social media , which sends messages via Twitter @Mandari care or via telegram attention to 0811-8414-000. It is good to wait and wait for a response .
What is the customer complaints process like ?
You already know how to contact the Mandari Call Centre service , including the process of complaining to these customers :
- Customers can immediately submit complaints through the call centre facilities provided . If so , the bank will immediately verify the appropriateness of the customer ‘s data
- Then the customer will immediately receive the complaint registration number and the officer will receive and register complaints from customers .
- Officers from Mandari will immediately pursue and resolve customer complaints based on the type of complaint where they have been presented .
- If the customer has agreed to a solution , the complaint will be considered complete immediately .
- Meanwhile , if no contract has been made , customers can immediately submit a dispute resolution application to the bank ‘s mediation task officer where it has been facilitated by the Bank of Indonesia .
A variety of problems often experience a bank customer , including a mandarin member . To get rid of this problem , you can contact the Mandari Call Center Services Department directly , which will immediately provide you with the best solution.